At Raven Tours and Treks, we value your privacy and prioritize the protection of your personal information. This privacy policy outlines the way in which we collect, utilize, and safeguard your personal information when visiting our web site and using our travel services. Please read this policy carefully; accessing this site assumes your tacit agreement to the policy detailed herein.

When booking your travel arrangements with Raven Tours and Treks, you may be asked to supply certain personally identifying information. This may include, but is not limited to, your name, mailing address, e-mail address, telephone number, passport information, and payment details. We collect this personally identifying information only to the extent required by law and to facilitate the arrangement of your travel, including accommodations, visa applications, permits, transportation, and activities. 

We do not provide your personal information to any third parties unless obliged to do so in order to make these travel arrangements possible or to comply with the law. As such, your personal information may be shared in part or in full with the Tourism Council of Bhutan, Royal Government of Bhutan, and any local authorities involved in your itinerary.

We will never rent or sell your personal information. Any transmission of your personal information is done through a secure, encrypted, private server. Your credit card or other payment information is not stored on our servers or shared with third parties.

In order to serve you better, Raven Tours and Treks may occasionally send e-mail communications to you. These communications may include travel news, special offers, and information which we believe may be of interest to you as our valued client. You may opt out of these communications at any time. We do not engage in the practice of generating spam e-mails, and your personal contact information will never be shared with any third party for this purpose.

Use of the Raven Tours and Treks web site assumes your consent to the collection of electronic cookies, which gather anonymous clickstream information, such as your date and time of access, pages accessed, and geographic location. This data is used only to enhance our web content and better serve our customers; at no point in time is any such anonymous information linked with specific individuals.

The Raven Tours and Treks web site may contain links to third party web sites which are outside of the company’s control. Raven Tours and Treks does not attest to the accuracy or validity of the content on any such web site and is not to be held liable for any actions taken or decisions made on the basis of this external content.

Raven Tours and Treks reserves the right to alter this privacy policy in order to adapt to Bhutanese and international law, the changing standards of the tourism industry, internet and web development software, or any other reason. Any such alteration may be made at any time without notice. We encourage you to review this policy regularly to keep abreast of any changes.